The Sales & Service Suite (SSS) provides a modern platform to distribute and manage your product mix for the sales representative, broker, bank partner, service centers, right through to customer self service on the Internet with a single system.
SSS makes use of the Product Machine services necessary to support all major processes in insurance sales and service, thereby ensuring that accurate and up-to-date product information is preserved at all times to all channels. The system can be used both online, as a central system as well as offline for mobile users, supports all product lines, and is multi–lingual out of the box. FJA's Sales & Service Suite puts new distribution channels in business faster than ever before.

The Sales & Service Suite is a series of components that:

• Simplifies and automates distribution of products
• Streamlines New Business acquisition
• Supports customer- and product-centric views
• Provides full policy life-cycle capabilities
• Controls business processes within the organization
• Supports multiple distribution channels
• Offers web-based and mobile solutions
• Automates proactive selling

Companies now have the possibility to customize the interfaces and products to match the various distribution strategies without the overhead of multiple systems. The Sales & Service Suite in conjunction with the Product Machine simplifies and automates the distribution and management of products, while providing greater product flexibility to meet the needs of the channels and customers. This enables carriers to quickly adapt to new product needs of their distribution channels.

The solution is highly customizable to meet each carrier's needs. It is comprised of a set of core components and a set of optional components that can be plugged into the core depending on the specific needs of the carrier. An open architecture allows you to integrate custom components which are implemented using a model-driven development approach.